How to Submit a Corrected Claim

A corrected claim is a resubmission of a previously processed claim that requires changes such as:

  • Missing information – Missing essential data from the original submission, such as a procedure code.
  • Typographical errors – Incorrect name spelling, policy number, or patient demographics.
  • Incorrect information – Wrong procedure code, diagnosis code, or date of service.
  • Billing errors – Inaccurate procedure codes or billing amounts.

Corrected Claim Submission Requirements:

  • Submit the claim with all line items included, not only the corrected line(s).
  • Include appropriate bill frequency code or claim frequency type code to indicate if the claim is a replacement or correction.
  • Reference the original claim number in the appropriate field based on claim form type.
  • Submit within 365 days of the last processed claim determination date.
  • Send directly to PGBA. Do not send through the reconsideration process.
 
Required Field EDI Claim Paper Claim Form
Frequency Code 2300 CLM05-3 = ‘7’ UB-04 FL 4
Original claim number 2300 REF*F8 segment UB-04 FL 64
CMS-1500 Box 22

Helpful Reminders:

  • Allow appropriate processing time before resubmitting claims. Do not submit a corrected claim if the original claim is in process.
  • Review remittance advice messages to determine whether correction or reconsideration submission is appropriate.
  • Do not submit duplicate original claims for claim corrections.

Resources:

CCN Provider Handbook Billing & Claims

Claims Guidelines