External Provider Scheduling for CCN Providers
External Provider Scheduling (EPS) is a VA tool that enables faster scheduling by booking Veteran appointments directly into your existing scheduling system.
Each booking includes the referral authorization number, so it fits into your current workflow with less administrative work. VA works with over 150 scheduling systems, making it easier to connect to your workflow.
Why participate in EPS?
- Faster scheduling and access to care for Veterans
- Fewer phone calls and faxes
- Referral authorization number included at the time of booking
- You stay in control of your scheduling availability and choose which appointment blocks VA can access
EPS complies with the Health Insurance Portability and Accountability Act (HIPAA) and the Privacy Act of 1974 to protect Veteran privacy and data security
EPS is optional. If you choose not to participate you will still receive VA referrals through your current process. Email the EPS Provider Engagement Team to learn more.
Learn more from VA
For complete details on EPS and how to participate, see VA's care coordination tools.